Winsome
Labs
1090 SW 3rd Ave
Mill City, OR 97360
EMAIL:
RETURN
POLICY
Assembled
amplifiers:
If you are not completely satisfied, return the unit within 30 days
in as-new condition for full refund except for shipping charges.
Unassembled
kits:
Unassembled kits in as-new condition with all parts and accessories
may be returned within 30 days for a full refund. If, after receiving
the kit, you would prefer factory assembly, return the kit with
$60 to cover factory assembly and return shipping.
Partially-assembled
kits are not returnable.
WARRANTY
Plain
English version:
We want you to be happy, and will go out of our way to make things
right.
Legal
version:
Parts – Replacements for factory-defective parts will be
supplied free for one year from date of purchase. Replacement parts
are warranted for the remaining portion of the original warranty
period.
Service
Labor – For a period of one year from the date of purchase,
any malfunction caused by defective parts or error in design will
be corrected at no charge to you. You must deliver the unit at your
expense to Winsome Labs. We will refund the purchase price if repair
or replacement is not commercially practical or cannot be made in
a timely fashion. Please contact us prior to shipping units for
repair to obtain an RMA number.
Technical
Consultation – Winsome Labs provides free consultation on any
problem you might encounter in the assembly or use of your product.
Not
covered – The correction of assembly errors, adjustments, and
damage due to misuse, abuse, accident or negligence are not covered
by the warranty. The use of acid-core or corrosive solder or the
unauthorized modification of the product or any furnished accessory
will void this warranty in its entirety.This warranty does not include
reimbursement for inconvenience, loss of use, customer assembly,
or unauthorized service.
This
warranty covers only Winsome Labs products and is not extended to
other equipment or components that a customer uses in conjunction
with our products.
Such
repair and replacement shall be the sole remedy of the customer
and there shall be no liability on the part of Winsome Labs for
any special, indirect, incidental, or consequential damages, including
but not limited to any loss of business or profits, whether or not
foreseeable.
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